Dealing with Difficult People

ISBN(EAN) 9780007346776
Издатель Harper Collins
(сайт издательства)
Автор Brown David
Язык Английский
Формат Мягкая обложка
Страницы 128
Год издания 2010
Страна происхождения Соединенное Королевство
Вес (грамм) 110
Размер (мм) 198(д) х 129(ш) х 9(в)

The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to: Understand the different types of troublemakers. Stay calm and firm when other people can't . Deal with difficult bosses, direct reports, and colleagues. Create win-win scenarios. Develop productive relationships with people you don't like.
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