The World of Customer Service купить недорого в интернет-магазине - RELOD | ISBN 9780840064240

The World of Customer Service

ISBN 9780840064240
Издатель Heinle/Cengage Learn
Язык English
Год издания 2011
Страницы 224
Вес (грамм) 470

This title helps you teach your students exemplary customer service practices used by professionals in all types of organizations and demonstrate how these skills are critical to reaching company goals, dealing with problems and complaints, and satisfying customers.
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