Effective Telephoning Teacher's Book

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ISBN(EAN) 9780194570947
Издатель Oxford University Press
(сайт издательства)
Автор Jeremy Comfort
Язык Английский
Серия Effective Series
Уровень B1, B2
Возрастные ограничения 16+
Рекомендуемый возраст 16+
Формат Мягкая обложка
Носитель Печатная книга
Тип продукта Учебник
Страницы 56
Год издания 1997
Страна происхождения Соединенное Королевство
Рейтинг 4.6
Вес (грамм) 170
Размер (мм) 276(д) х 210(ш) х 5(в)
 

Effective Telephoning is a practical, video-based course designed for professional people who need to make and receive telephone calls in English. It provides learners with the communication and language skills necessary to handle business calls effectively and helps them to develop these skills in realistic situations.

With the video as its central component, the course focuses on key strategies for successful communication such as preparation, identifying the purpose of a call, responding positively, and structuring information. It presents useful language for performing these skills, and offers authentic tasks incorporating the learner's knowledge and experience. An extra section, Sounds and meaning, deals with intonation, word stress, pitch, and rhythm, all vital to effective telephoning practice.

The video illustrates both ineffective and successful telephoning practice in a variety of business situations. It demonstrates what can go wrong in certain circumstances and then looks at ways to avoid such problems, suggesting more positive approaches. 

Intended for intermediate and upper-intermediate level students, Effective Telephoning lends itself both to classroom-based teaching and to independent study. It can be used as a short intensive specialist course, or integrated into a wider-ranging Business English programme.

This Teacher's Book is intended as a guide to help the teacher make the best use of the different components of the course. It contains detailed notes which offering suggestions for different approaches to the activities approach the various activities, ideas for further exploitation in the classrom and for self-study time, as well as for monitoring learner development and giving feedback. It also contains photocopiable telephoning extension activities, linked to the unit topics, for further practice.
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